Privacy Policy
Tiliter
Tiliter Pty Ltd (“Tiliter”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in connection with our public website and our Vision AI platform, which powers our Vision AI Agents and associated services.
1. Scope
This Privacy Policy applies to:Visitors to our public website (e.g. browsing information).
Registered users of our Vision AI platform and services (e.g. data uploads, analytics, support, or payments).
Anyone who interacts with us online, via email, or through our services.
2. What We Collect
A. From Website Visitors
Browser type, IP address, device information
Page visits, session time, referral source
Cookies and usage analytics (e.g. Google Analytics, Meta Pixel)
B. From Platform Users and Customers
Name, email address, contact details
Account credentials
Uploaded images, videos, or metadata
Payment details (processed securely by third-party payment providers)
Usage logs and service interaction data
Support queries and communications
We do not collect marital status, anniversary dates, or unnecessary personal data unrelated to the provision of our services.
3. How We Use Your Data
We may use your information to:
Provide access to our platform and services
Analyse visual data using Vision AI Agents (e.g. product recognition, quality checks)
Monitor and improve our website and platform
Communicate updates, service information, or support responsesComply with legal and regulatory obligations
4. Disclosure to Third Parties
We may share your data with:
Trusted service providers (hosting, analytics, email, payments, etc.)
Our employees or contractors who need it for service delivery
Legal or regulatory authorities if required by law
Partners or resellers with whom you directly engage
Data processors located outside Australia (e.g. hosting providers or analytics platforms)
5. Visual Data and AI Processing
When using our Vision AI platform:Uploaded images or videos are analysed by machine learning models.
No facial recognition or personal identity detection is performed.
We may generate metadata, visual patterns, or product identifiers to support your workflows.
6. International Users
If you are located in the EU or UK, we process your data in accordance with the General Data Protection Regulation (GDPR) and take reasonable steps to ensure your data is handled securely, even if processed outside your region.
7. Your Rights
You may:
Access, correct, or delete your personal information
Restrict or object to certain data processing
Withdraw consent at any time (where applicable)
Lodge a complaint with the OAIC (Australia) or relevant authority
8. Data Security
We implement appropriate security measures to protect your information. However, no online transmission is fully secure, and we cannot guarantee absolute protection of your data.
9. Cookies and Tracking
Our website and platform use cookies to:
Analyse traffic and usageImprove performance and personalisation
Support advertising (e.g. retargeting via Google, Facebook)You can manage cookie settings through your browser or opt out via ad settings platforms.
10. Updates
We may update this Privacy Policy at any time. Please review it periodically. By continuing to use our website or platform, you accept any changes.
11. Contact
Questions or concerns? Contact us at:admin@tiliter.com
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