Novitus Integrates Tiliter API for Smarter, Safer Self-Checkouts

1. Vision

Expertise: Tackling Fraud, Loss, and Inefficiency in Self-Checkout

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Self-checkout systems are essential for modern retail but often leave gaps in security and accuracy. Fraudulent activities, such as scanning high-value products under cheaper categories, and operational inefficiencies due to manual product identification were challenges faced by Novitus’ retail clients. These issues underscored the need for a robust solution focused on self-checkout fraud prevention and loss prevention while delivering faster, error-free transactions.

2. Integration

How Tiliter API and Developer Hub Enabled LookAI

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Novitus chose the Tiliter API to power its next-generation self-checkout product recognition system. Tiliter’s automated product recognition technology uses AI to instantly identify products placed on the scale. Integrated with the Datalogic Magellan 9800i scanner, LookAI streamlines the checkout process by automatically suggesting the correct product for selection.

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The integration process was supported by the Tiliter Developer Hub, which provided Novitus developers with the tools and guidance needed to embed AI product recognition into their SmartPos systems seamlessly with minimal involvement by Tiliter.

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Key Features of LookAI Powered by Tiliter API:

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• ‍Faster Transactions: Automated recognition speeds up the checkout process, reducing queues.‍
• Fraud Prevention: LookAI blocks attempts to scan premium products under cheaper categories, safeguarding retailer revenue.
• ‍Enhanced Security: The system halts mismatched transactions and alerts staff for intervention, ensuring accurate checkouts. 

3. Outcome

Trustworthiness: Measurable Results for Retailers

The deployment of Tiliter’s AI Software has transformed self-checkouts, delivering:

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• ‍Reduced Fraud: Tiliter's precise AI checkout technology has cut incidents of checkout fraud involving non-barcoded items by 85%.
• Minimised Loss: Reduced scanning errors for non-barcoded items by 50%, ensuring accurate transactions and revenue protection.
• Improved Customer Experience: Faster, more intuitive self-checkout processes have enhanced customer satisfaction.‍
• Increased Retailer Confidence: Improved operational efficiency and stronger financial outcomes.

“By integrating Tiliter’s automated product recognition technology, LookAI has allowed us to deliver a self-checkout solution that prioritises both security and convenience,” said Pawel Kowalczuk, Business Development Manager at Novitus. “This collaboration highlights the power of AI in tackling real-world retail challenges."

Moving Forward: A New Standard in Self-Checkout

The implementation of Tiliter’s API by Novitus showcases how advanced retail product recognition technology can address the longstanding issues of self-checkout fraud prevention, loss prevention, and inefficiency. With Tiliter’s expertise and the flexibility of the Tiliter API, Novitus has set a new benchmark for secure, efficient, and future-ready retail solutions.

To learn more about Tiliter’s solutions, visit https://tiliter.com.

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For details about Novitus SmartPos systems, explore https://smartpos.novitus.pl.

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