VISION AI for every industry
Retail

Visual shoe verification for returns and self checkouts

April 30, 2025

Returns are a major source of revenue leakage in footwear retail. Customers may return shoes in the wrong box, with mismatched barcodes, or even attempt to return a different product entirely. At scale, this creates inventory inaccuracies, restocking issues, and opportunities for fraud. The problem is compounded at self-checkouts, where staff intervention is limited and packaging errors are easy to miss.

Tiliter’s Vision AI Agents identify shoes visually, using the product’s appearance - style, shape, colour, size markers, logos. Rather than relying solely on barcodes or printed tags. Whether a customer is returning an item or scanning it at a kiosk, the system compares the shoe’s image to your product database in real time, alerting staff or systems to any inconsistencies.

Benefits:

  • Detect incorrect or fraudulent returns before restocking
  • Identify mismatches between shoes and boxes to prevent revenue loss
  • Improve inventory accuracy across online and in-store channels
  • Reduce false positives at self-checkout with real-time visual verification
  • Support omnichannel workflows where barcodes may be damaged, swapped, or absent

From large chains to boutique stores, Vision AI agents offer a scalable way to secure returns, reduce fraud, and improve trust in automated retail experiences.