Frequently Asked Questions

What are the benefits of Tiliter technology?

Our unique, world leading data centric pattern and process provides superior accuracy. We are the leading global AI solution because we offer a great quality of base training data, a unique technique to train our models and a proven active field data processing technique.

We have the largest global roll-out of Scan & Go with our Product Recognition software, at Woolworths Australia.

Our software offers a 5X faster checkout and over 95% first time prediction accuracy. Use our Recognition API to reduce loss and fraud, eliminate unnecessary tare weight costs, increase throughput and offer your customers a convenient shopping experience.

What are the retail applications and processes that can Tiliter be used for?

Our product recognition API is hardware agnostic and can be integrated with most scanner and checkout platforms. It has a broad range of applications. We integrate with your mobile application, ecommerce service, self-checkouts and weight scales and offer never-before-seen transaction analytics.
Our software automatically recognises a huge range of fresh produce like fruit and vegetables, and loose items such as nuts and dried fruit and more.

What is the installation process at my store?

We have a proven deployment process with experienced team members who take care of everything for you.

You, or your retail software provider, will need to make a few modifications to the checkout software and contact one of our friendly team to interpret the response.

The software build can then be configured and deployed to pass the correct store and device info to the API for each request. Then you're good to go!  

Does your product recognition AI work with bags?

Absolutely! While we try to avoid single use of plastic, our technology automatically recognises produce in plastic bags and nets, commonly used in the fresh produce section of the store.

What checkouts work with Tiliter's Recognition API?

Tiliter Recognition API is hardware agnostic. It is compatible with most mainstream conventional scales, including bioptic/multiplane scanner scales. This includes the Zebra MP7, Datalogic TDI and NCR 7895 which can be found in many conventional Toshiba, Fujitsu, Diebold and NCR checkouts. The Tiliter Recognition API can also be used on many different retail scales with cameras.

Do your solutions integrate with my existing software?

We work with software integrators and POS software providers to get you up and running.

What if a new produce variety comes into season, or we want to add a geo-specific produce item?

Tiliter is constantly reviewing market offerings of produce varieties and geo-specific produce. As soon as our customers make us aware of a new produce category, our team quickly incorporates this into new software updates, ensuring we are as accurate as possible, always.

How do I get Tiliter's Recognition API up and running?

Getting started is easy! Email us at to unlock your API trial. We will email your trial token. Your API key will need to be included in your HTTP request. The key will enable you to make changes immediately, by supplying an image and some details.

Where is Tiliter located?

Our head office is in Sydney, Australia.