Frequently Asked Questions

Retail

What are the benefits of Tiliter technology?

Our unique, world leading data centric pattern and process provides superior accuracy. We are the leading global AI solution because we offer a great quality of base training data, a unique technique to train our models and a proven active field data processing technique.

Tiliter leads the largest global rollout of Product Recognition technology with our AI software, implemented at Woolworths Australia to improve customer shopping experiences and reduce costs for retailers.

Our software offers a 5X faster checkout and over 95% first time prediction accuracy. Use our Recognition API to reduce loss and fraud, eliminate unnecessary tare weight costs, increase throughput and offer your customers a convenient shopping experience.

What are the retail applications and processes that can Tiliter be used for?

Our product recognition API is hardware agnostic and can be integrated with most scanner and checkout platforms. It has a broad range of applications. We integrate with your mobile application, ecommerce service, self-checkouts and weight scales and offer never-before-seen transaction analytics.
Our software automatically recognises a huge range of fresh produce like fruit and vegetables, and loose items such as nuts and dried fruit and more.

What is the installation process at my store?

We have a proven deployment process with experienced team members who take care of everything for you.

You, or your retail software provider, will need to make a few modifications to the checkout software and contact one of our friendly team to interpret the response.

The software build can then be configured and deployed to pass the correct store and device info to the API for each request. Then you're good to go!  

Does your product recognition AI work with bags?

Absolutely! While we try to avoid single use of plastic, our technology automatically recognises produce in plastic bags and nets, commonly used in the fresh produce section of the store.

What checkouts work with Tiliter's Recognition API?

The Tiliter Recognition API is compatible with a wide range of checkouts and scales, including the Tiliter AI Scale, which is specifically designed to deliver accurate, product recognition. Additionally, the API works seamlessly with most mainstream bioptic/multiplane scanner scales, including models like the Zebra MP7, Datalogic 9000 series, and NCR 7895 and NCR 7879, which are commonly found in Toshiba, Fujitsu, Diebold, and NCR checkouts.

The API can also be integrated with various retail scales equipped with cameras, ensuring flexibility across different hardware setups.

Do your solutions integrate with my existing software?

We work with software integrators and POS software providers to get you up and running.

What if a new produce variety comes into season, or we want to add a geo-specific produce item?

Tiliter's AI software comes pre-trained with an extensive catalog of produce varieties and bakery goods, providing businesses with immediate functionality. Additionally, our platform allows customers to seamlessly upload a small number of images, enabling swift integration of new items into our system. This ensures that our AI remains agile and adaptable, meeting the evolving needs of our clients without delay.

How do I get Tiliter's Recognition API up and running?

Getting started is easy! Just click on this link or use the developer tab and log in to your Tiliter console. You will be able to create your account and have immediate access to the test lab. Here, you can promptly receive predictions for images using your own cameras.

Industries

What industries can benefit from Tiliter’s AI technology?

Tiliter’s AI-driven computer vision technology can be applied across multiple sectors. While retail is a primary focus, our solutions also serve industries such as logistics, healthcare, and manufacturing by enhancing operational efficiency, automating processes, and ensuring high accuracy in product identification and quality control.

How does Tiliter’s computer vision technology work?

Our technology uses advanced AI algorithms to detect, classify, and analyse items within images, providing highly accurate identification even through challenges like transparent packaging or varying lighting conditions. This helps organisations automate tasks, improve accuracy, and reduce human error.

How can computer vision technology reduce costs?

In various industries, Tiliter’s AI can help reduce costs by automating repetitive tasks, minimising errors, and enhancing efficiency. For example, in logistics, it can automate inventory checks, while in healthcare, it can aid in accurately identifying specimens or objects, reducing the need for manual verification.

Does Tiliter’s technology work without an internet connection?

Yes, the Tiliter AI Scales are fully capable of operating offline, making them ideal for environments with limited or no connectivity. This allows for high accuracy and real-time product recognition in-store, regardless of internet access.

However, our Vision AI solutions for enterprise applications are currently cloud-based, requiring an internet connection for processing. This ensures scalable, high-performance recognition and allows for continuous updates and improvements. If offline functionality is essential for your enterprise use case, we’d be happy to discuss tailored options.

About Tiliter

Where is Tiliter located?

Tiliter’s AI-driven computer vision technology can be applied across multiple sectors. While retail is a primary focus, our solutions also serve industries such as logistics, healthcare, and manufacturing by enhancing operational efficiency, automating processes, and ensuring high accuracy in product identification and quality control.

What analytics capabilities does Tiliter provide?

Tiliter's device management features offer comprehensive analytics designed to provide actionable insights. Our platform captures and processes rich data and metadata, delivering valuable insights into operations, customer behaviour, and product trends. This empowers organisations to make informed decisions, optimise workflows, and identify opportunities for efficiency improvements across various sectors.

How does Tiliter ensure data privacy and compliance?

Data privacy is a core aspect of Tiliter’s design. Our system complies with global standards, including GDPR, ensuring secure handling of customer data across all deployments.